Did this occur at the City Creek location or the Fashion Place location? I have never been in Fashion Place, but I have been to City Creek. I was at the mall anyways and I figured, what the heck, the creams are supposed to be good, just overpriced, so I should at least go give them a smell and see what I think. There was one other customer in the store, and the employee was kinda hanging around them, but not really talking to them much. I walked in the store, looked at the razors, felt a couple brushed, smelled all the creams... and left. The employee didn't say one word to me the entire time I was in there. Don't get me wrong, I hate a pushy sales person like the one you experienced, but going to a brick & mortar store I expect a good experience and a good sales person, that is what I am paying the premium price for, right? The exact same trip I had the completely opposite experience upstairs at L'Occitane. I went in and bought a Plisson, and the sales person was so friendly and helpful, without being pushy. That is why they got my money.