My wife and I purchased most of our All-Clad cookware about 20 years ago. We have the tri-ply line which sandwiches aluminum between two different stainless steel alloys, 18/10 for the inside and 18/0, which is magnetic, for the outside. We have been very pleased with our All-Clad - we have 14 pots/pans.
As detailed more in my switching to induction thread, our old cooktop was a halogen under glass. The halogen lights were set in a circle and resembled an "O". My favorite pan is the 4 quart sauté. Over the years, the pan began to warp, I believe due to the design of the halogen burner. This warpage was progressive and got to where the pan would be 0.25" off the burner on one side when the other side was touching the burner. This was the only pan that warped, but it also got, by far, the most use.
Given that we were making the jump to induction, I sent the old pan back to All-Clad with a warranty claim and an explanation on what I thought happened. After about 1.5 weeks, I recieved a brand new 4 quart sauté pan in the mail. All-Clad certainly lived up to its warranty with no hassle. I wanted to publicaly give them credit.
As detailed more in my switching to induction thread, our old cooktop was a halogen under glass. The halogen lights were set in a circle and resembled an "O". My favorite pan is the 4 quart sauté. Over the years, the pan began to warp, I believe due to the design of the halogen burner. This warpage was progressive and got to where the pan would be 0.25" off the burner on one side when the other side was touching the burner. This was the only pan that warped, but it also got, by far, the most use.
Given that we were making the jump to induction, I sent the old pan back to All-Clad with a warranty claim and an explanation on what I thought happened. After about 1.5 weeks, I recieved a brand new 4 quart sauté pan in the mail. All-Clad certainly lived up to its warranty with no hassle. I wanted to publicaly give them credit.