kent brush shedding

[biggee3005]

hi all had my kent b2 for abiut 1 year 8 months and its shedding like a spanial in spring.
is this normal for a kent as i was expecting a bit better to be honest .
and i got it from kent them self's as i stay in uk

 

[Ashley Rosser]

No it's not normal, contact Kent Customer Service and see what they do for you.

 

[cooltide]

your warranty might be up, but no harm in dropping kent a line

 

[StuMcB]

JUst checked the guarantee on my Kent H8. No mention of a time limit just it stands by there products and to contact them by phone, letter ot E-mail.

Previous folk have had good customer service.

 

[Ashley Rosser]

JUst checked the guarantee on my Kent H8. No mention of a time limit just it stands by there products and to contact them by phone, letter ot E-mail.

Previous folk have had good customer service.

Same here, no mention of a time limit on my BK8 or BLK4; there web site doesn't mention a time limit either.
Give them a call/email and see what they say.

I seem to remember a previous occurrence of this and Kent sent the customer a new one and asked that he return the old one for testing or maybe I'm just going senile...

 

[dpmtherrien]

Best way to go is whats already been mentioned, get ahold of Kent and go from there. They should be helpful.

 

[wazza]

I would drop them an email. I did when I had a simular problem and within a week a new brush arrived at my home.
Brilliant customer service from Kent