Q&A on Karve Instagram account last night, I just watched it now on Instagram (go to their Instagram account, the profile pic has a little play symbol at the bottom, click on it...).
Chris and Jack taking live questions from Instagram users.
Interesting to watch...
I’ve seen a photo of Chris somewhere in the past, but that’s the first time I’ve seen him in a video. Looks like a nice and very modest guy.
Anyway...
They obviously did address the delay in shipping SS razors. It comes down to the passivation process.
They didn’t clearly say that, but it sounds like they had enough SS parts manufactured for the orders they took, but those parts hadn't gone through the passivation process, and that hasn’t gone as expected.
The razors were functionally OK, but he wasn’t entirely happy with the aesthetics.
So he’s reverted back to a different passivation process which he had used in some earlier prototypes.
He’s been doing some more tests last week, topcaps OK, now testing the process on handles and baseplates, etc, and hopes to be able to start shipping at the end of this week.
They did mention several times when answering various questions during the discussion that quality and quality control is number 1, which I guess most people here already knew.
And which explains the delay.... he is a perfectionist....
He also talked briefly about his shop and his “crew”. It’s Chris, another full time employee, and two part time employees, so usually three people in the shop most days, so a small team.
He did touch on other things, titanium and copper razors, more brushes, etc, but he did say repeatedly that he is only focusing on the SS razor at present, and everything else is in the future.
Chris and Jack taking live questions from Instagram users.
Interesting to watch...
I’ve seen a photo of Chris somewhere in the past, but that’s the first time I’ve seen him in a video. Looks like a nice and very modest guy.
Anyway...
They obviously did address the delay in shipping SS razors. It comes down to the passivation process.
They didn’t clearly say that, but it sounds like they had enough SS parts manufactured for the orders they took, but those parts hadn't gone through the passivation process, and that hasn’t gone as expected.
The razors were functionally OK, but he wasn’t entirely happy with the aesthetics.
So he’s reverted back to a different passivation process which he had used in some earlier prototypes.
He’s been doing some more tests last week, topcaps OK, now testing the process on handles and baseplates, etc, and hopes to be able to start shipping at the end of this week.
They did mention several times when answering various questions during the discussion that quality and quality control is number 1, which I guess most people here already knew.
And which explains the delay.... he is a perfectionist....
He also talked briefly about his shop and his “crew”. It’s Chris, another full time employee, and two part time employees, so usually three people in the shop most days, so a small team.
He did touch on other things, titanium and copper razors, more brushes, etc, but he did say repeatedly that he is only focusing on the SS razor at present, and everything else is in the future.