Had a really nice shave with my Karve brass this morning. Can’t wait to get my SS. Glad to see they’re starting to go out.
Great! So...one razor shipped in two weeks (that we know of). Hopefully, this means that more will ship before the weekJust got my shipping notice now
Jeez...I guess I am in the same boat. I placed my order literally 1-minute after the launch. Just out of curiosity, what time did you place your order?Just confirmed my order will not ship until the middle of next week. What a disappointment. They totally lied about the razors being ready. This will be my last purchase I make with them. Too many other places to buy quality razors without the BS.
There’s an Instagram post today addressing the situation and apologizing for the rough release.Thinking of cancelling since my order (places in the first 5 mins) didn’t ship today.
Hit em where it hurts. This is absolutely ridiculous. And still no email to alert us to anything about the situation.
Might just buy a second hand brass at this point.
I just saw that as well and it seems they have learned alot, which could help the business in the future. I’m staying patient, but I didn’t pay yet so I understand the frustration of some people who ordered. The wait list MIGHT be better handled than the release I expect. And if the Karve SS is a Huge success than some people will overlook this. Imo he should stay more up to date with his customers and reassure them of what’s going on. Happy Shaving!There’s an Instagram post today addressing the situation and apologizing for the rough release.
Exactly.Who the heck has an Instagram account?
You know what everyone who ordered does have though? An email account.
Possible. I don’t think there was ever any intent to run a scheme like this. Now, by not communicating the facts about the release in an email to all waiting customers, that opens the doors to rumors like this circulating.It is as if all of the purchasers were duped into a mini GoFundMe campaign of pay now but get it later.
On June 26th Karve CB razor fans purchased the new stainless steel versions with the understanding that a certain amount of inventory was ready to ship out. Many quickly bought knowing the supposed existing inventory may sell out and wanted to get ahead of the next option of the new waiting list.
What was happening in reality is there were no manufactured SS razor parts and Karve was selling something that did not yet exist. Everyone was going on the list whether they knew it or not. It was all one big list containing two types of customers. The first type of customer was an actual buyer who paid (meaning pre-ordered) the razor and the others who declared they were interested in purchasing at a future, when available, date but would not actually pay for the purchase until the order was ready to ship.
But lets make no mistake, we were all on the list and those that actually paid were pre-paying for something that was yet to be produced. It begs the question, was the first group of paying customers needed to fund the inventory to cover both for their purchases and the others on the waiting list?