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IS Help Needed (Linksys and Windows 7)

I have a windows 7, newish machine and for the longest time I was hardwired to my linksys WRT54G router (still using the most updated linksys firmware). I just moved, and now my linksys router will not let my windows 7 machine access the internet, but my wife's laptop (XP) and my iphone browse just fine.

My PC works fine when plugged directly into the modem, but bogs down when through the router...any thoughts?
 

Luc

"To Wiki or Not To Wiki, That's The Question".
Staff member
Have you tried Linux?





















I wouldn't know if there is something that doesn't work between Win7/Linksys, Linksys (should be right if other devices work) or if it's Win7.

You are using it wireless at the moment?

It might need firmware update but I can't see why it doesn't work. Someone more experienced than me probably knows.
 
Its IT actually. IS is more to do with applications and systems processing business data :)

On to your problem. Usually the Modem / Router has nothing to do with the OS as long as the protocols are supported. There is nothing to worry about the compatibility of the router and the box even if linksys (CISCO) and Microsoft will lead you to believe.

In your case there could be a couple of things to do

I) Check Router connectivity
1) Are you able to connect to the router in the first place and getting an IP ?

2) IF you are on Wireless, have you configured Windows 7 to use the right encryption tools like WPA/WPA2. You can check your Win XP box to see what is used.

3) It is possible that Windows 7 might not be able to see the broadcast SSID of the wireless network. You will have to tell Windows 7 by configuring wireless. Look at your Windows XP box, it will tell you the name of the SSID. If you have not configured anything differnt, it will most probably be linksys.

4) It is also possible that the linksys router is configured for "No broadcast" to prevent snooping by anyone who passes by. If this is the case, the Windows 7 box will have to be told about the so called "hidden network" by going to option in network to add new hidden network.

5) The wireless network will also have a password which you need to configure when you configure the wireless network for your use. So usually the first time you configure in the new wireless network you punch in the following
a) Wireless network name
b) the protocol used (usually WPA/WPA2)
c) The password for the network

Only after this step will you connect to the wireless network and check if it all works.

II) If you are able to connect,

CHECK : Is your router configured to allocate IPs via DHCP (automatically that is), check if you are getting an IP. If you are not getting an IP you will need to setup the box to get IP dynamically from the router.

Also it is important that the IP looks something like 192.168.XXX.XXX, this is the normal default setting used by most routers.

III) DNS CHECK


Even if you are able to connect to the box, along with an IP you need DNS entries in the machine which resolve the names like badgerandblade.com to an IP which the browser will understand to connect to.

If you are not getting DNS entries from your Router also, you will have to manually punch in DNS entries in the Win 7 network box under TCP/IP properties for the connection.

If you do not know what to use, check your existing Windows XP box or use these from google. They are very fast
8.8.8.8
8.8.8.4

All the best !!!
 
I wish I could help, but I had zero problems with my new Windows 7 machine connecting to the wireless router and modem (the router is a Linksys WRT54G). That said, there is a computer directly attached to the router via ethernet ensuring that there is always a connection. Is it possible you have used up all the available router ports and that is causing connection problems?
 
Thanks for the tips guys.
The problem machine (with windows 7) is hardwired to the router via Cat5. This was the set-up in the old house as well, and it worked fine.

While connected to the router, I run a speed test and I find that I get 20mbps on the download, but fail the upload. I disconnect the router, and run straight from the modem and I get 20mbps download and .5mbps on the upload.

So, is it a setting in the router? And if so, what could have possibly changed by moving to my new home (I use the same ISP)
 
Thanks for the tips guys.
The problem machine (with windows 7) is hardwired to the router via Cat5. This was the set-up in the old house as well, and it worked fine.

While connected to the router, I run a speed test and I find that I get 20mbps on the download, but fail the upload. I disconnect the router, and run straight from the modem and I get 20mbps download and .5mbps on the upload.

So, is it a setting in the router? And if so, what could have possibly changed by moving to my new home (I use the same ISP)


This is very unusual especially for a wired network. It could also be a cable fault. However if you are using the same cable with the modem, I assume it works. Try changing the IP and see if that changes anything.

When you say you tried speedtest, do you mean the website ?
Did you check the DNS settings ?

From your earlier post I am assuming that the Win XP machine is also wired in to the router for internet access.
 
Thanks for the tips guys.
The problem machine (with windows 7) is hardwired to the router via Cat5. This was the set-up in the old house as well, and it worked fine.

While connected to the router, I run a speed test and I find that I get 20mbps on the download, but fail the upload. I disconnect the router, and run straight from the modem and I get 20mbps download and .5mbps on the upload.

So, is it a setting in the router? And if so, what could have possibly changed by moving to my new home (I use the same ISP)

.5mps is a really slow upload compared to your download speed, unless you hav a package that limits the upload to that.

My wife has windows7 and I have XP. Sometimes depending on who gets on first it confuses the ip addressing. If you didn't already know you can manually renew your ip address.....

-run a command window (I think in windows 7, you can type run in the search and hit enter and it will bring up a run box. Just type in CMD and hit enter.)

-on the command line type in ipconfig -release and press enter. this will release all your old IP info.

-then on the command line ipconfig -renew and press enter. It will contact your router and assign it a new address.

-I don't know if that will help, but sometimes mine wont get on the internet, I'll do that and it'll work. I don't know why, considering it often re-assigns me the saem IP address.
 
I have a windows 7, newish machine and for the longest time I was hardwired to my linksys WRT54G router (still using the most updated linksys firmware). I just moved, and now my linksys router will not let my windows 7 machine access the internet, but my wife's laptop (XP) and my iphone browse just fine.

My PC works fine when plugged directly into the modem, but bogs down when through the router...any thoughts?

try this:

when i moved, i had a similar problem with my linksys setup. i have a cable internet setup, and when i first got the the house, i plugged the computer straight into the modem just to check the connection, and it worked fine. after i plugged the router in, i had all sorts of connection problems. i eventually figured out it was still trying to connect to the modem directly and ignore the router. i deleted all saved internet connections in the computer and plugged the pc into the router again. success!

hope it helps.
 
Well, all I did was try a different ethernet port on the router and all seems to be fine...go figure...
 
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