I recently purchased Henri et Victoria's Cognac and Cuban Cigars. It's aroma is warm and captivating, certainly a unique soap.
Unfortunately, I reacted to the soap. I quickly developed a burning sensation upon application. Nonetheless, I shaved and set the soap aside to try again another day. My second experience was no better.
Rather disappointing as I thoroughly enjoyed the quality of the soap.
I contacted Claude Pilon, the owner and master soapsmith. I wanted to know if he could recommend an alternative to Cognac and Cuban Cigars.
His response was immediate and very generous. He made some recommendations and offered to replace my soap free of charge. His generosity was not expected, nor necessary.
And I am grateful.
Thank you Claude for your kindness. You have made me a lifelong fan of your product and your company. I wish you success.
P.
Unfortunately, I reacted to the soap. I quickly developed a burning sensation upon application. Nonetheless, I shaved and set the soap aside to try again another day. My second experience was no better.
Rather disappointing as I thoroughly enjoyed the quality of the soap.
I contacted Claude Pilon, the owner and master soapsmith. I wanted to know if he could recommend an alternative to Cognac and Cuban Cigars.
His response was immediate and very generous. He made some recommendations and offered to replace my soap free of charge. His generosity was not expected, nor necessary.
And I am grateful.
Thank you Claude for your kindness. You have made me a lifelong fan of your product and your company. I wish you success.
P.