I have the Edwin Jagger travel brush from Crabtree & Evelyn.
I travel a reasonable amount and it was a decent buy for a compact travel brush.
It lost a few hairs here and there, but nothing significant for almost a year. I always dried it well and tried to keep it in good shaep.
All of a sudden it started shedding like crazy. Every shave was a mess. I almost just threw it away.
I took it back to C&E tonight and was pleasantly surprised. The salesperson took a look, agreed it was defective, and swapped it right out. Never asked me for my receipt (which was long gone) or gave me any hassle at all.
Good customer service. I really appreciated it.
I travel a reasonable amount and it was a decent buy for a compact travel brush.
It lost a few hairs here and there, but nothing significant for almost a year. I always dried it well and tried to keep it in good shaep.
All of a sudden it started shedding like crazy. Every shave was a mess. I almost just threw it away.
I took it back to C&E tonight and was pleasantly surprised. The salesperson took a look, agreed it was defective, and swapped it right out. Never asked me for my receipt (which was long gone) or gave me any hassle at all.
Good customer service. I really appreciated it.
