Just ordered a puck of Trumper rose shave soap. Ive read good things here about Fendrihan and its nice to find a quality hard soap in a scent other than sandlewood. Good prices too from what ive seen.
Fendrihan
- Thread starter Deano
- Start date
When I am in Canada, Fendrihan is my principal supplier for all things shaving.
They are fast, efficient, and seem to have their eyes on the ball.
B.
They are fast, efficient, and seem to have their eyes on the ball.
B.
i've had both positive and negative experiences with fendrihan.
had one big order of a large thiers-issard collection, which was not packed well and arrived with several damaged razors!
john at fendrihan apologized, made everything good, but said he had limited 'resources'.
more recently, i'm ordering from us vendors or italian barber.
good luck in your journeys!
had one big order of a large thiers-issard collection, which was not packed well and arrived with several damaged razors!
john at fendrihan apologized, made everything good, but said he had limited 'resources'.
more recently, i'm ordering from us vendors or italian barber.
good luck in your journeys!
- Thread starter
- #4
I somtimes think USPS, UPS and FedEx hire only frustrated people with violent tendencies. UPS delivered an air rifle to me with a ripped open shipping box, torn up box that held the rifle and the rifle itself had a split barrel and broken front site. Does tend to sour one on online vendors.
that's sad!
in my case with the razors, the shipping box was perfect and the razors came in a heavy wooden TI presentation box.
the shipping service was fine.
Fendrihan simply did not inspect the razors in the presentation box or provide proper internal packing.
- Thread starter
- #6
Hopefully you got a satisfactory resolution.
Yes, as I had noted, fendrihan made it all good.
How badly damaged were the razors?
Three cracked handles
John replaced them.
I often have problems with Top of the Chain since last year, but they answer messages and fix issues quickly as well as possible.
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- #12
Soap is out for delivery.
I've had nothing but good expereinces with Fendrihan.
Your inbound shipment is just another package to the delivery company.
For many years I shipped Fed-X overnight almost daily.
When they were AIR ONLY, service & real time tracking was wonderful.
My buddy who was at one time Fed-X’s number one package per day shipper got to see how they did things.
Simple package going LA to San Diego always went to Memphis Hub.
Positive was the package that went long way, always arrive next day by 1030am.
Let’s say things & service is not as good as 30 years ago.
I see Amazon deliver item in plan sight, porch pirate love this
From working in the shipping & receiving industry.
I can tell you that there is very little care about how your package gets handled now days.
I always hold my breath when I open a package. Especially if it’s a fragile item.
I can tell you that there is very little care about how your package gets handled now days.
I always hold my breath when I open a package. Especially if it’s a fragile item.
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We had a bag of coffee beans delivered from amazon...I cant remember if it was purolator or ups. Our camera caught the driver slowing down at our driveway and tossing the bag out the window. Result bag full of beans with a burst bag.
Amazon customer service asked for a copy of the video.
Craziest delivery I have seen.
Be well
Jay
Amazon customer service asked for a copy of the video.
Craziest delivery I have seen.
Be well
Jay
Ron R
I survived a lathey foreman
I have had 4 orders with Fendrihan over the last 3 years and have not had any problems at all. To bad about the razors @sarimento1! Who would of thought the straight razors would come out of their cut out pockets while being shipped.
At least they corrected the accidental damages while being shipped.
At least they corrected the accidental damages while being shipped.
- Thread starter
- #18
Here is an example of USPS handling.
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- #20
its was massively wrapped in bubble wrap. Got it on bst and the guy did it right.
