Excitement goes to frustration

[DesertIguana]

Favorite Wal-Mart is being remolded to be done mid to late June 2024. Was in the other day, was going to opick up few items. All Checkout with peopler are now self checks.

Ask person doing assistance code for EMPLOYEE DISCOUNT, as I am now part of your crew. He said he did not like my humor, I said see car full of items?

They are now go backs.

Wonder if the CEO off Wallly World is hope for raise of 10 Mil, for cost saving on cashiers.

 

[Toothpick]

I now get pissed when I go to a store and self checkout isn’t available. Self checkout is awesome. Especially in my neck of the woods because the majority of people still want a real person to scan their items. So that means the self checkout is wide open. Just walk up, start scanning, pay, and leave.

Don’t have to interact with anyone. Don’t have to say “no I don’t have a rewards card”….”no I don’t want to sign up”….“No I don’t want the extended warranty”….”No you can’t have my phone number”….”No I don’t want to round up to charity”……”no I don’t want to sign up for your credit card”.

I love scanning my own items and leaving without interacting with anyone that works there. I hope this continues forever. But alas…I know it’s just a matter of time before real people at cash registers are a thing of the past. Which is why I prefer to buy my stuff online.

 

[Mojo88]

Where we live it’s lack of available help that keeps the self checkout registers in place. While shopping the other day I asked a cashier if they were looking at adding help and getting rid of self checkout. She said they would like to, but they can’t get help. The majority of the cashiers where we shop are retirees that have gone back to work. Typically what I see is one cashier that manages 4 self checkout lanes.

If you want something at a Home Depot garden center be prepared to go later as they don’t open it until 9:00. In addition to that be aware you will be loading your own mulch, stone or soil. They don’t have yard help.

In my area if you don’t have a job you don’t want one. The majority of businesses are hiring and literally will hire anyone with a pulse.

 

[luvmysuper]

Removal of self check out is a trend:

Retailers are continuing to pull back on self-checkout

More retailers like Safeway and Dollar General are rethinking their self-checkout strategies.

www.modernretail.co

Safeway removes self-checkout in some California stores

Retailer seeks to deter theft at certain Bay Area locations, reports said

www.supermarketnews.com

Walmart removes self-checkout from select stores

The retailer joins Target, Dollar General and other chains in recalibrating a reliance on self-service, and rethinking the whole checkout experience.

www.paymentsdive.com

The state of self-checkout at major retail stores

Retailers like Walmart, Target and Dollar General are changing the ways they collect payments in person. This, in turn, could influence payment habits, but it is unlikely to slow the overall momentum of digital transactions.

www.americanbanker.com

 

[Dtownvino]

In general, higher amounts of loss (theft) occur at self checkouts.

Expect that at some point unless you want your biometrics on file at a retailer you may not be able to use self check out.

 

[DesertIguana]

Well the one thing I have learned about Wal-Mart in talking to long time employees 10 - 30 plus years + service. Company has changed, and no longer gives employee perks and benefits like years ago.

They have become a big business, with HAVE, and Have Not.

 

[cleanshaved]

What's a Wal-Mart? Are they not a big business? Why would you expect a big business to behave like a small one?
If you don't like their business model, shop at a place that does.
Good luck.

 

[njpaddy]

If I go to a grocery store by myself, it's usually to stock up on a tonic sale, with a couple of other items. I use self-checkout, take my time, and pay cash. I really HATE doing a major grocery cart run with my wife, as she prefers to use self-checkout, and pay with a card. The problem is that there is no room for a full cart of items, and she scans so fast that the machine freezes and she has to wait for someone to clear it multiple times. If we're together and have a cart-full, I push the cart into "maned" checkout, letting her empty the cart while I bag.

 

[ChriWilson]

The current self-checkout model is very efficient and effective, providing people don't give into impulse and roll out their cart of items while only scanning a pack of gum and a Coke...

I use whichever method allows me to skip the line

Waiting for the next iteration, which of course will come at a significant investment for the retailer

You can now buy clothes, fan gear, and more without waiting in line with Amazon’s Just Walk Out technology

Radio-frequency identification (RFID) expands the potential for checkout-free technology to clothing, softlines, fan gear, and more.

www.aboutamazon.com

 

[ButterfaceX]

I with cleanshaved !
Let your wallet do the talking...
I prefer to support local ..good to great local small businesses...

BFX

 

[luvmysuper]

The current self-checkout model is very efficient and effective, providing people don't give into impulse and roll out their cart of items while only scanning a pack of gum and a Coke...

I use whichever method allows me to skip the line

Waiting for the next iteration, which of course will come at a significant investment for the retailer

You can now buy clothes, fan gear, and more without waiting in line with Amazon’s Just Walk Out technology

Radio-frequency identification (RFID) expands the potential for checkout-free technology to clothing, softlines, fan gear, and more.

www.aboutamazon.com

It seems as though they are merely shifting the point of congestion from the check out line to the exit.
I assume it's e-receipts as well.
There's still going to be credit card read errors, people who don't have their card ready etc.
So now someone who didn't buy and just wants to leave has to wait for grandma to get her card out before they can even get out.
No system is problem free of course.
Now excuse me while I go buy a new buggy whip for my hansom.

 

[Chef455]

Removal of self check out is a trend:

Retailers are continuing to pull back on self-checkout

More retailers like Safeway and Dollar General are rethinking their self-checkout strategies.

www.modernretail.co

Safeway removes self-checkout in some California stores

Retailer seeks to deter theft at certain Bay Area locations, reports said

www.supermarketnews.com

Walmart removes self-checkout from select stores

The retailer joins Target, Dollar General and other chains in recalibrating a reliance on self-service, and rethinking the whole checkout experience.

www.paymentsdive.com

The state of self-checkout at major retail stores

Retailers like Walmart, Target and Dollar General are changing the ways they collect payments in person. This, in turn, could influence payment habits, but it is unlikely to slow the overall momentum of digital transactions.

www.americanbanker.com

From your keyboard to God's eyeballs. Self checkout is a travesty.

 

[ChriWilson]

It seems as though they are merely shifting the point of congestion from the check out line to the exit.
I assume it's e-receipts as well.
There's still going to be credit card read errors, people who don't have their card ready etc.
So now someone who didn't buy and just wants to leave has to wait for grandma to get her card out before they can even get out.
No system is problem free of course.
Now excuse me while I go buy a new buggy whip for my hansom.

Let's just say (without saying, of course), that even within a controlled environment - we still cannot keep the gremlins out of our RFID'd internal material movements and transfers transactions. It is very very good, but not bug free...

 

[Rushman2112]

We have self checkout at most supermarkets here - store theft will be rare here because of the penalties if caught(!) - and if I only have a few items I don't mind using them, but if I have a reasonable basketfull then I use a manned checkout. There are two main reasons: there is probably a bottle of wine or two and / or a bottle of gin that needs a supervisor to unlock the self check out and secondly, the cashier packs your bags.

 

[Lockback]

I hate self checkout. For the prices we pay, I want someone else to run it through the scanner and bag it.

 

[Mojo88]

I don’t particularly care for Walmart, but on certain items, especially condiments their prices are significantly less. We were shopping in one the other day and I counted 8 store employees getting orders for pickup or delivery. When we were ready to checkout there were two cashiers. You are forced to go to self checkout or wait for 20-30 minutes.

When my wife was working the majority of her coworkers utilized home delivery or pickup. The coworkers for the most part were 45 and under. We had younger neighbors that were early 30s that used DoorDash and delivery on a daily basis.

I think the model of shopping for yourself is a generational issue. Younger people would rather have someone do their shopping for them. Stores accommodate that behavior and resources go that way.

Covid was a driver for this trend, people found they liked it and it’s become the norm in our area.

 

[Chef455]

I'd vote for bagging my own groceries but having a cashier ring me up. I'm a bit of a Border Collie when I place my items on the conveyor belt. Big things go on first so they can be at the bottom of a bag. Restaurant rules apply to minimize cross contamination, etcetera, etcetera.

I suppose a bigger issue is the COST these days. I guess I'm getting old and cantankerous, but I admit to gnashing my teeth a bit when I walk out with one bag of groceries that cost $80. I'm not overly frugal, but I am conscientious of what I'm buying. eg. $15 for 8 oz. of roast beef. Thanks no Fred (Kroger). I get that beef prices are up, but I've seen your house. One of us isn't worried about the price of groceries.

YMMV

 

[Mojo88]

I'd vote for bagging my own groceries but having a cashier ring me up. I'm a bit of a Border Collie when I place my items on the conveyor belt. Big things go on first so they can be at the bottom of a bag. Restaurant rules apply to minimize cross contamination, etcetera, etcetera.

I suppose a bigger issue is the COST these days. I guess I'm getting old and cantankerous, but I admit to gnashing my teeth a bit when I walk out with one bag of groceries that cost $80. I'm not overly frugal, but I am conscientious of what I'm buying. eg. $15 for 8 oz. of roast beef. Thanks no Fred (Kroger). I get that beef prices are up, but I've seen your house. One of us isn't worried about the price of groceries.

YMMV

Having worked in a predominantly Amish area I found it interesting the difference in prices on certain items at local stores. Lunch meat, chicken, milk and beef are always priced lower than any chain supermarket and it’s significant. I shopped at one store where I knew the owner and he was a genuinely nice person. He believed in making profit but didn’t gouge. Last year he received some early season watermelons that weren’t up to his standards. He put up a sign stating that they were not to his approval and gave them away for free. He would offer discounts for large orders and would run specials on locally sourced items. I still stop in occasionally and he always talks for a bit. It’s like the stores from when I grew up.

 

[DesertIguana]

I recall years ago going to grocery store, you pulled up your full cart, the cashier, emptied cart, rung up your order before bar codes. The price was on each product, a box boy aka bagger, bagged your groceries. Many times offer to take your order out, and load your vehicle.


Customer service was and is being replaced today by self service, employee who don't understand, the customers is the one paying their salary. From profit of money we spend.

Also back then a job in a grocery store in any department was good paying, you had benefits, and if you choose can career there was a pension at end of career.


Recall in High School like 1963 making $2.64 an hour bagging groceries, when most kids were make $1.00 to $1/.25/hour in most other jobs.

Time have change today grocery store have general purpose clerks, most in my state make minimum wage, few work full time, as if they di the chains would have to provide benefits. CEO's of these corporation make 5-20 million bucks a year, and are treated like royalty.

 

[David]

What's a Wal-Mart?

This pretty much sums it up.

Home - People Of Walmart

Home - People Of Walmart

www.peopleofwalmart.com