My order to a little over a week to arrive. When I hadn't received a shipping notice, I sent an inquiry and they apologized that, for some reason, confirmation hadn't been sent. Sure enough, the order arrived the next day.Ugh, mine is still 'processing'.
Hope we are not going to have a repeat of last year. It took over a month for things to ship and when I got my order, they sent two packages, each with the same things I ordered (ie. I got doubles). They told me to keep the spares.
Worked out for me in the long run, but I suspect I was not the only person to have this happen and I bet they lost their shirt with all the issues they had.