On that note - all of my dud brushes have come from Lee
Lee is a great vendor - but I suggest trying to call Simpson, or talk to them in ANY way shape or form... they are MISERABLE to deal with, and that is why few vedors deal with them - and they give you things their way - or no way.
Interesting...
I've also had the pleasure of dealing with Simspon - took me about 2 months to get a replacement for a brush in which the entire knot began to rotate in the handle (after less than 30 uses).
They were polite and I did get a replacement, but it would take days to weeks to get a response to e-mails and, while they gave me a tube of Coates for my troubles, I paid more than the retail price for the Coates to ship my brush to the factory.
So I can certainly understand why people have sworn off of the brand.