Acqua di Parma's outstanding customer support

[Leiito]

It's worth noting that AdP's customer support is just as good as their products. Let me begin by saying that having searched high and low for couple of years I came to realize that the best shaving creams/soaps, for me, are Acqua di Parma, i Coloniali Mango and Saponificio Varesino 70th anniversary. When I say the best, I mean the best in terms of lather performance, scent, post-shave feel and packaging. Yes, packaging, for €50 a pop I feel the product also has to look good, which is why I'm not too impressed with XPEC or Santa Maria Novella. I'm disregarding the financial aspect here, I believe that, while not cheap, these products are not prohibitively expensive, we all have our vices. I do keep a couple of Speick sticks around for travels or if I'm in a rush but otherwise I only use the above three soaps/creams.

I then followed up my quest by looking for the perfect after shave, again using the same criteria and while I've tried a lot of products, I don't consider any tried so far to be the best possible A/S's. Since I love AdP Colonia Assoluta smell I was in too minds whether to purchase the Assoluta a/s balm or the Colezione Barbiere one so I was pleased to have picked a sample of AdP CB A/S Balm with my recent AdP purchases in Amsterdam. I was really looking forward to trying it, had a great shave with AdP shaving cream, but when I reached for the sample bottle, a tiny 5ml thing, it slipped through the cardboard