Just had to share this incredible experience. I recently placed an order for a safety razor through the Superior Shave. It arrived in two days flat, but unfortunately upon opening it I noticed that the razor had a small manufacturing defect. I contacted Jarrod to let him know, and he promptly responded, saying that he would immediately send me a new one, along with a return envelope for me to mail the defective one back. I have never before been treated so politely by a vendor on the matter of a return. Needless to say, I will be shopping there again soon.