Hair Loss

Discussion in 'Shaving Brushes' started by zaphf, May 1, 2006.

  1. Not something rogain will fix. I have had a Shavemac 220 for a few months now, just in the last few weeks it's been starting to lose 2-5 hairs everytime I shave. This something I should seek an exchange for or is it somewhat normal? The brush being a shavemac, it could probably lose 2-5 hairs for everyday for 3 years before the performance was affected (lotta hair in it), but it's pretty annoying picking a strand of badger off your mug before you can shave.
     
  2. roughrider

    roughrider Moderator Emeritus

    I'd e-mail Shavemac and talk to Bernd.
     
  3. Scotto

    Scotto Moderator Emeritus

    Ditto. The vendor should always be you first point of contact. Bernd is very customer-service oriented.
     
  4. I ecco what the rest of the fellas have said. Bernd is a gentleman of uncommon distinction - he'll take care of ya.
     

  5. He might be on vacation... no worries. I emailed him a few days ago (on his personal email address) and haven't heard back - so I am sure once he is back, you'll get an imediate response!
     
  6. I've got the same problem with my simpson. I sent a mail yesterday to the manufacturer. A litte bit disappointing for a brush of that price. But maybe, I don't use it correctly :001_unsur
     

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